Virtual Appointment Request

During COVID-19 contact us to request a virtual appointment (telehealth/telemedicine).

Click Here to learn more about TeleMedicine

ATTENTION PATIENTS:

In accordance with Governor Inslee’s “Safe Start Plan” and guidance from the CDC: all patients will be required to bring a face mask to wear for their appointment. If you arrive without a mask, your appointment will be rescheduled. We apologize for any inconvenience. Thank you for helping keep patients and staff safe.

At Olympia Orthopaedic Associates, your needs are our highest concern. We understand how important it is for you to be seen in a timely manner. For this reason, we make every effort to accommodate appointments immediately upon request.

Emergencies

If you have a serious medical problem and are seen in the emergency room, the hospital emergency room doctors are well-trained and able to perform appropriate initial care. They will make a referral to Olympia Orthopaedic Associates’ office for follow-up care if you choose a specialist in our practice. If the orthopaedic injury is complicated or severe, we are available and will respond to the emergency room doctor’s request.

If you need immediate medical assistance, please call 911.

You may be seen by one of our orthopaedic specialists on staff during our office hours:

Monday – Friday, 8:00 a.m. – 5:00 p.m.

To schedule an appointment, please call (360) 709-6230 or use the request form.

 

Telehealth Appointment Tips

Download the App: Familiarize yourself with logging into the OrthoLive app and how to enter the virtual waiting room prior to your appointment. Plan to enter the waiting room 5-10 minutes prior to your scheduled time.

Check Your Tech: Be connected to your home WiFi network. Sitting close to your router will allow for the strongest signal. Position your phone so your provider can clearly see you on the screen, place it on a stand if possible.

Set the Stage: Minimize distractions. Make sure you are somewhere quiet so you and your provider can hear each other. Keep pets and children out of the room if possible. Sit somewhere comfortable so you are relaxed.

Have an Assistant Available: Designate someone to help hold your phone and take notes. A second set of hands can be helpful to position the phone during the exam portion of the visit. Prepare a list of questions ahead of time so you don’t forget anything.

Attire: Dress as you would for a visit to the clinic.
Examples: Wear shorts for a knee exam or tank top for a shoulder exam

ATTENTION PATIENTS:

New check-in process-from the safety of your car!

In order to maintain safe social distances in our clinics, Olympia Orthopaedic Associates is asking patients to check-in from the safety of their car as you arrive to our clinics.

Once your appointment is scheduled with our registration team you will receive a text or email (if no smartphone) that confirms your appointment/time and asks that you complete your pre-appointment forms, please be sure that these forms are completed at home prior to your appt date or your appt may be canceled.

If your forms are not completed you will receive reminders at 2 days, at 24 hours and at 30 mins prior to your appointment, reminding you that they need to be completed.

15 mins prior to your appt you will receive a text or email (if no smartphone) that instructs you to call when you have arrived for your appt.

Our team will complete your check in from your car, and let you know when we are ready for you to enter the clinic.

Thank you for helping us keep you safe and eliminate further risks. #goteamooa www.olyortho.com

After-Hours Information

At Olympia Orthopaedic Associates, our doctors are available 24 hours a day, 7 days a week. If you need to reach one of the Olympia Orthopaedic Associates doctors on weekends or after regular office hours, please feel free to call our main number at (360) 709-6230.

Please note, calls after office hours and on weekends should be reserved only for real emergencies and not for routine questions or medication prescription refills.

Prescriptions & Refills

New prescriptions and refills are only issued during our normal business hours, 8:00 a.m. – 5:00 p.m., Monday – Friday. You can request a prescription by calling (360) 709-6230. Olympia Orthopaedic Associates will not refill or prescribe pain medication after business hours. (This policy is dictated by state government policies.)

 

Are You Ready To Take The Next Steps?

We encourage you to contact our care coordinators or make an appointment with one of our Board-Certified & Fellowship-Trained Orthopaedic Specialists at Olympia Orthopaedics.

Call Us Today! (360) 570 3460

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