Virtual Appointment Requests

Check Your Tech: Be connected to your home WiFi network. Sitting nearto your router will allow for the strongest signal. Position your phone so your provider can clearly see you on the screen, place it on a stand if possible.

Set the Stage: Minimize distractions. Make sure you are somewhere quiet so you and your provider can hear each other. Keep pets and children out of the room if possible. Sit somewhere comfortable so you are relaxed.

Have an Assistant Available: Designate someone to help hold your phone and take notes. A second set of hands can be helpful to position the phone during the exam portion of the visit. Prepare a list of questions ahead of time so you don’t forget anything.

Attire: Dress as you would for a visit to the clinic.
Examples: Wear shorts for a knee exam or tank top for a shoulder exam

New Car-Check-In Process:

In order to maintain safe social distances in our clinics, Olympia Orthopaedic Associates is asking patients to check-in from the safety of their car upon arrival to our clinics.

Once your appointment is scheduled with our registration team you will receive a text or email (if no smartphone) that confirms your appointment/time and asks that you complete your pre-appointment forms, please be sure that these forms are completed at home prior to your appt date or your appt may be canceled.

If your forms are not completed you will receive reminders at 2 days, at 24 hours and at 30 mins prior to your appointment, reminding you that they need to be completed.

15 mins prior to your appt you will receive a text or email (if no smartphone) that instructs you to call when you have arrived for your appt.

Our team will complete your check-in from your car, and let you know when we are ready for you to be screened (digital temperature reading and COVID protocol questions) to enter the clinic. 

Thank you for helping us keep you safe and eliminate further risks.

After-Hours Information:

At Olympia Orthopaedic Associates, our doctors are available 24 hours a day, 7 days a week. If you need to reach one of the Olympia Orthopaedic Associates doctors on weekends or after regular office hours, please feel free to call our main number at (360) 709-6230.

Please note, calls after office hours and on weekends should be reserved only for real emergencies and not for routine questions or medication prescription refills.

Prescriptions & Refills:

New prescriptions and refills are only issued during our normal business hours, 8:00 a.m. – 5:00 p.m., Monday – Friday. You can request a prescription by calling (360) 709-6230. Olympia Orthopaedic Associates will not refill or prescribe pain medication after business hours. (This policy is dictated by state government policies.)